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Importing/Sync IMG Clubs Online members to ResultsHQ

ResultsHQ and IMG Clubs Online are two separate applications. However an 'integration' between the two products has been set up so that ResultsHQ receives data from IMG, all in the cloud, so that you as a user do not have to manually export/import data. 

Once set up, you can synchornise the data / import the data into ResultsHQ whenever you would like with the press of a button. Just make sure your members are Active and Financial in IMG

Note: If you need to re-import all the member numbers from scratch as you did not have these options selected when you undertook your first synchronisation, go to More - Numbers - Advanced Options and press Reset membership numbers. Then re run the IMG synchronisation process. 

https://centreadmin.resultshq.com.au/centreAdmin/bulkMemberEdit

 

Import process - Click on the Members - IMG Import in the top navigation menu

1. Adjust your mapping if required (only need to do this once)

2. Enter you email - to get the notification when its finished the sync

3. Press the Start Import Process

 

4. An email will be sent to this address once the sync is complete; for some organisations with a lot of data, the sync may take several minutes. For smaller clubs, it will be done in seconds.

The email will contain some data about what has just occurred e.g.

Synchronisation Rules

  • This process is a one way transfer from IMG to ResultsHQ. So if you want to make an adjustment to a members details, it is best to do this in IMG so that your updates then synch across to ResultsHQ.
  • Families are determined in ResultsHQ by members email address. So if there are three members with the same email address in IMG, we assume they are the same family in ResultsHQ and group them together. So please keep this in mind if creating dummy emails for families without an email address.
  • Proof of Age - as only Financially Active members are synced into ResultsHQ, it is assumed that only members who are officially registered with the state body (shown Proof of Age and paid their fees and have a member number) are allowed in. We do not have access to the Proof of Age fields across multiple states, so we have defaulted Proof of Age to Yes as a result.

 

Who

ResultsHQ Field

IMG Field

IMG Sync rights

Family

Centre Name

Centre Name

Identifier

Family

Email

Email

create/update

Family

Family ID

email

create/update

       

Family

Password

The first IMG member for a family (based on email) has their username allocated to all members of family

If RHQ doesnt have a password then create one with IMG username, if one exists in RHQ (same or different) leave as RHQ has rights.

Family

Address 1

address 1

create ( to update a new family profile needs to be created with a new email)

Family

address 2

address 2

create ( to update a new family profile needs to be created with a new email)

Family

City

Suburb

create ( to update a new family profile needs to be created with a new email)

Family

state

state

create ( to update a new family profile needs to be created with a new email)

Family

post code

post code

create ( to update a new family profile needs to be created with a new email)

Family

country

Australia

create ( to update a new family profile needs to be created with a new email)

Member

CentreMemberID

MemberID

Identifer for each Member - Create and reference for updates

Member

firstname

Firstname

create/update

Member

surname

Lastname

create/update

Member

dateofbirth

DateOfBirth

create/update

Member

agegroup

ignore

ResultsHQ logic - we calculate this based on 30/9 for that season as to many variations in data for this across states

Member

gender

gender

create/update

Member

createddatetime

ignore

ResultsHQ will time stamp the record based on when it id brought into the system

Member

membership id

CompetitionNumber (issues as some clubs us member number in IMG other us competiton number

If RHQ has no number use IMG Competition number, if RHQ has a number then ignore IMG competition number and leave ResultsHQ number

       


 

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1 Comments

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    John Jones

    Very helpful, especially knowledge that  the same family is based on common email, and default RHQ password for all members with same email address (family)  is as per first IMG family member registered.

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