Email Template for new users of ResultsHQ

Here is an email template that you may be able to customise and send to new ResultsHQ users at your athletics centre, please edit as required

 FYI you can download A4 PDF instructions here 

Best way to do get your new families into ResultsHQ is the following.

1. Go to Communication - Communicate
2. Select the current season
3. Refine your Families
4. Highlight all members on the list
5. Copy the content from below into your content in the communicate area
6. Put a subject on it
7. Send to your members

Basically, you will ask the users to go to the I've Forgot my password link. Put in their email that they received the email on. And then it will send them their password.

CONTENT

Hi {{FAMILYSURNAME}} family,

Your username is - {{USERNAME}}

If you can not remember your password go here and put in your username -  https://resultshq.com.au/login/forgotpassword

You will be sent an email with a link to reset your password. 

What to Expect from online family reporting

Here is a video of what to expect from within the family results area - https://www.youtube.com/watch?v=EpUff3zX4DY&feature=youtu.be

Features include:

• Results by Date
• Results by a family member
• Graph of results with members average and centre records
• PB count
• Season Best and count for all events
• Tickets to view and print

To view and access your results this year here is what you need to do:

- Visit www.resultshq.com.au

1. Key in your registered email and password if you know them 

2. If you do not know your password click https://resultshq.com.au/login/forgotpassword
- Enter your registered email address, and ask for your password to be sent to you
- Receive your password at the registered email address
- Enter details at www.ResultsHQ.com.au

 3. If you do not know your registered email address contact your centre

Have a great season and we look forward to seeing you all down at the track!