SportsTG/GameDay Member Sync

The following topics are all relevant for the SportsTG platform:

Member Sync members to ResultsHQ
Member Sync - "Active" and "Financial" versus "Online" and "Financial"
SportsTG/GameDay Import Numbering Fix-Up

Member Sync members to ResultsHQ

To sync your members from the 3rd party registrations platform, make sure your members are Active and Financial in SportsTG/GameDay

Note: If you need to re-import all the member numbers from scratch as you did not have these options selected when you undertook your first synchronisation, go to More - Numbers - Advanced Options and press Reset membership numbers. Then re-run the Member Sync process.

1. Import process - Click on the Members - Members Sync in the top navigation menu

2. Adjust your mapping if required (only need to do this once)

3. Enter your email - to get the notification when it's finished the sync

3. Press the Start Import Process

4. An email will be sent to this address once the sync is complete; for some organisations with a lot of data, the sync may take several minutes. For smaller clubs, it will be done in seconds.

The email will contain some data about what has just occurred e.g.

Synchronisation Rules

This process is a one-way transfer from SportsTG/GameDay to ResultsHQ. So if you want to adjust a members details, it is best to do this in SportsTG/GameDay so that your updates then synch across to ResultsHQ.
Families are determined in ResultsHQ by members email addresses. So if there are three members with the same email address in SportsTG/GameDay, we assume they are the same family in ResultsHQ and group them. So please keep this in mind if creating dummy emails for families without an email address.
Proof of Age - as only Financially Active members get synced into ResultsHQ, it is assumed that only members who are officially registered with the state body (shown Proof of Age and paid their fees and have a member number) are allowed in. We do not have access to the Proof of Age fields across multiple states, so we have defaulted Proof of Age to Yes as a result.

Who	ResultsHQ Field	SportsTG/GameDay Field	SportsTG/GameDay Sync rights
Family	Centre Name	Centre Name	Identifier
Family	Email	Email	create/update
Family	Family ID	email	create/update

Family	Password	The first IMG member for a family (based on email) has their username allocated to all members of the family	If RHQ doesn't have a password, then create one with SportsTG username, if one exists in RHQ (same or different) leave as RHQ has rights.
Family	Address 1	address 1	create ( to update a new family profile needs to be created with a new email)
Family	address 2	address 2	create ( to update a new family profile needs to be created with a new email)
Family	City	Suburb	create ( to update a new family profile needs to be created with a new email)
Family	state	state	create ( to update a new family profile needs to be created with a new email)
Family	postcode	postcode	create ( to update a new family profile needs to be created with a new email)
Family	country	Australia	create ( to update a new family profile needs to be created with a new email)
Member	CentreMemberID	MemberID	Identifier for each Member - Create and reference for updates
Member	first name	First name	create/update
Member	surname	Lastname	create/update
Member	date of birth	DateOfBirth	create/update
Member	age group	ignore	ResultsHQ logic - we calculate this based on 30/9 for that season as too many variations in data for this across states
Member	gender	gender	create/update
Member	createddatetime	ignore	ResultsHQ will time stamp the record based on when it id brought into the system
Member	membership id	CompetitionNumber (issues as some clubs us member number in IMG other us competition number	If RHQ has no number use IMG Competition number, if RHQ has a number then ignore IMG competition number and leave ResultsHQ number

Member Sync - "Active" and "Financial" versus "Online" and "Financial"

Please note the following screens are not in ResultsHQ...They are from your SportsTG application only.

For your members to sync from SportsTG/GameDay to ResultsHQ they must be Active (they have a green tick against their name in the member listing screen) and Financial (they have paid for the current season).

This screenshot shows you the member listing page and you can see the green ticks indicating that these members are Active.

To make a green circle a tick, just click on the circle...that's providing you are happy with their proof of age etc.

FYI here is the link to the SportsTG/GameDay help topic - https://imgstg.zendesk.com/hc/en-us/articles/202376144-Member-Statuses-

SportsTG/GameDay Import Numbering Fix-Up

If you make changes to the competition number in SportsTG/GameDay you will need to reset your current member's numbers to then allow the Member Sync to import with correct new season numbers is as follows:

1. Go to Registration - Numbering