All Unpaid transactions listed in Status Manager can now easily be followed up on with the Send Payment Request feature.
To send a Payment Request notification, containing a direct link to pay for an unpaid transaction, to a family, navigate to the Status Manager (click 'Registrations' dropdown menu > 'Status Manager').
From the 'Unpaid' tab, you'll see a list of all unpaid transactions. Check the checkbox against any transaction you'd like to send a payment request for, or check the first checkbox in the table header to select all transactions [see number 1 in the below image]. Once you've made your selection, click the 'Send Payment Request' button [see number 2 in the below image]. A browser pop-up will ask you to confirm before it triggers the email to all associated families.
Each email contains a unique link for the family to pay their outstanding fees (from within that transaction) securely via credit card or via PayPal, or to mark that they'll pay with Cash/EFT.
Once you've sent a payment request email for a transaction, it will be marked with an envelope icon [see number 3 in the below image]. You can send follow-up payment request emails for the same transaction simply by repeating the above steps. Hovering over the envelope icon will provide the latest date in which a payment request was sent for that transaction.
TIP: Use the Search and Filter tool [pictured above] to filter unpaid transactions. Then, by clicking the first checkbox to select all transactions, you can easily send out payment request emails for all unpaid registration transactions before the start of the season, or all unpaid nomination transactions for one particular meet.
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