To refund a single or mass refund follow these steps:
SINGLE REFUND
1. Go to Registration - Status Manager
2. Search for the family/athlete and click on the T#
3. Scroll down to the Refund button
4. Then OK the warning
5. Now go back to the Status manager screen and you will see the Refund tab with your athlete/s and events. This means it is now up to Timing Solutions to get this refund complete.
MASS REFUND STEPS
1. Go to Event - Calendar
2. Click on the envelope
3. Select the Fees tab - scroll down to the Refund All tab
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