ResultsHQ mobile users are either admin users or volunteers.
The only personal information stored about them are the following:
1. Name
2. Email
3. Phone Number
When a request to delete the account comes through, the corresponding account will undergo a soft deletion and the details will be maintained in our backups for two weeks, after which the data will be permanently erased.
Submit Request for ResultsHQ Mobile Account Deletion
1. Navigate to https://support.timingsolutions.com.au/hc/en-us
2. Click "Submit a request"
3. Click the "Your email address" field.
4. Type in your ResultsHQ mobile email address.
5. Click the "State-Centre-Family name" field.
6. Type in your First Name and Last Name.
7. Click the "Subject" field.
8. Type "User Account Deletion - ResultsHQ Mobile"
9. Click the "Description" field.
10. Type in a request to delete the corresponding account. The following is a sample template you can use: "Please delete my account in the ResultsHQ mobile app associated with the email address: test@gmail.com"
11. Click "Submit"
Made with Scribe
Comments
0 comments
Please sign in to leave a comment.