ResultsHQ Mobile App Summary - Including Video Training

The ResultsHQ Mobile App is a complementary tool integrated with ResultsHQ for event management. It helps Centres and Schools streamline track and field operations by supporting online/offline results entry, athlete marshalling with the Startline feature, and volunteer logins for event day sign-ins.

Please keep in mind that this is a relatively new app for Timing Solutions. As more users engage with it and provide feedback, we will continue to enhance and improve it. 

 

TRAINING VIDEO:

Key Points to Note:

• Compatibility: The App is compatible with iOS and Android mobile devices, as well as iPads and Android tablets. While UI/UX optimisations for iPads and tablets is ongoing, all functions will work as intended. To use the new ResultsHQ app we recommend at least 2GB of RAM on your mobile/tablet device and we only support the following minimum OS Version onwards:
  • Android - Version 6.0
  • IOS - Version 13.4
• Access: Full access to all functionalities within the App will be limited to Centre SuperUsers 
  • The Centre SuperUser can give specific feature access to one or more of the following features via the Web in Centre Admin: 
    •  
      • Results Entry - ResultsHQ Mobile Result Entry User
      • Startline - ResultsHQ Mobile Startline User
      • Check in - ResultsHQ Mobile Checkin User
      • Record Approval - ResultsHQ CR Approver

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  • The Centre superuser can also define specific Age / Gender / Event restrictions for the Results Entry User via the "Mobile Access" button when editing user roles in the Centre Admin on the web.

Please note: Assignment to the above roles provides access to the ResultsHQ Mobile App only and does not include Centre Admin access on the web. For web access, a Super User must assign it separately following the standard process.

• Volunteer Setup: Centres will need to set up Parents/Volunteers before the event. 
  • There are two Volunteer options: Results Entry or Startline.
    • Centres can either:
      • Pre-register volunteers using their email addresses by assigning one or more of the roles above; or
      • Create QR codes (for Results Entry and / or Startline) that volunteers can scan to log in on the event day. This access is limited to the event day. 
• Volunteer Access: Families and volunteers can access the Volunteer section of the App in one of two ways:
  • Being set up as a specific user type by the SuperUser (as above); or
  • Scanning a QR code on the event day, which will grant the appropriate permissions.

Important Clarifications:

• Restricted Access: Access for families and volunteers via the QR code is limited to the particular event day. 
• Intended Use: The ResultsHQ App is designed to assist Little Athletics Centres in managing their event days. It is not intended for families or Centres to log in and view results.
• Web Interface: For logging into the Family Area or Centre Admin Area of ResultsHQ, please continue using the Web interface as in previous years.