Achievement Book

🧩 Introduction

The Achievement Book is a visually engaging showcase of athlete performances and profiles. It is generated through the State Admin Portal and made accessible to families via the Family Portal.

This print-ready format blends:

• Athlete event results;
• Professional athlete profiles;
• Event tips; and
• Images

...to create a compelling and informative experience for families. 

📄 Scroll to the end of this support article to view two example PDFs of the Achievement Book.

Note:

• Professional athlete profiles, images, and related content are optional.
• If all profiles are deleted, families will only see their athlete’s results tickets for the selected season.

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📄 What This Document Covers

Section 1: State Admin

Navigation & Setup

1. Access

2. Profiles (Professional Athlete) 

• Edit / Update Athlete Profiles
• Create Additional Athlete Profiles
• Delete Athlete Profiles
• Professional Athlete Images

3. Other Images 

Section 2: Family Portal

1. Family Access & Print Steps
2. Family Image Update Option

Section 3: FAQ's

Section 4: View sample Achievement Books both with & without professional athlete profiles and event tips:

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🛠️ Section 1: State Admin Portal

🔍 1. Navigation & Setup 

1. Access

Navigate to: State Admin > Achievement Book
This section provides access to various professional athlete profiles.

2. Profiles

Edit / Update Professional Athlete Profiles

Click Edit next to a profile to open the editing page.
Complete or modify the following fields:

💡 Helpful Hint: Before updating or deleting a Professional Athlete profile, you can easily save the existing information by copying all the text from the profile section and pasting it into an Excel or Google Sheet for future reference.

⚠️ Note: If the combined character count across fields exceeds ~1000, it may trigger a new page, potentially disrupting the layout.

✅ Best Practice: Keep each content section under 500 characters to maintain consistent layout formatting and ensure Q&A entries do not exceed 6. 

Create Additional Athlete Profiles

Click the Create button at the top-right of the page and fill in the required fields.

Delete Athlete Profiles

Click the Delete button next to the edit button for any profile.
This will remove the profile from the Achievement Book, though families will still see event results for their athletes.

📄 See the second example PDF at the end of this support article to view the Achievement Book without professional athlete profiles.

Upload Athlete Images

To include or update athlete images in the Achievement Book:

Steps:

1. Go to: State Admin > Achievement Book

2. Click Edit next to the athlete profile you want to update.

3. Scroll to the Athlete Image section within the profile editor.

4. Click Upload to browse and select an image from your device.

5. Select a clear, front-facing portrait of the athlete.
   ✅ Recommended Dimensions: 150x120 pixels to prevent stretching or distortion.

6. Click Save once the upload is complete.

3. Other Images

These additional image options allow States/LAA to upload or update visuals such as:

• National or State logo
• Sponsorship logos
• Other branding images

To access:

• Scroll past the "Profiles" section to the "Images" section on the edit page.
• Update images as required. 

Image Options: (see below image as an example)

• • State Logo – Appears on the front page of the Achievement Book.

  • Main Sponsor Logo – Displayed on the front page alongside the State logo.

  • Ticket Logo – Shown in the bottom right corner of each athlete ticket.

  • Default Portrait – Large image featured on the front page of the Achievement Book.

  • Default Group Image – Smaller image also displayed on the front page.

  • Ad Space One – Placed on the second-last page of the Achievement Book.

  • Ad Space Two – Appears on the final page of the Achievement Book.

⚠️ Suggested Dimensions: 150x120px for best clarity.

💡 Note: For past Achievement Books, sponsor logos, state logos, and ads will reflect the current images set in the State Admin, not those used in the specific historical year. Archived versions do not retain original sponsor imagery.

⚠️ Family can import their own image in their family portal (see steps below) - Family portrait image overrides state image if both are present.

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👨‍👩‍👧 Section 2: Family Portal

1. 🏠 Family Access & Print Steps

Families can access and print the Achievement Book through the Family Portal.

Steps:

1. Log in to the ResultsHQ Family Portal using your credentials.
2. Navigate to the Achievement Book section.
3. Follow the on-screen instructions provided on the page (see details below).

✅ Note: An athlete’s event results must be recorded in ResultsHQ throughout the season for their information to appear in their Achievement Book.

2. 🖼️ Family Image Options

Families have the option to upload a custom image to personalise their Achievement Book.

Steps:

1. Click on your surname in the top right corner of the Family Portal screen.

2. Select "FAMILY PROFILE" from the dropdown menu.

3. Under the Member section, click "View/Edit".

4. Upload or update your image - this will appear as the main image on your Achievement Book.

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❓ Section 3: Frequently Asked Questions (FAQs)

Q1: Why isn’t an athlete showing up in the Achievement Book?

• Their information may not have saved properly or been missed
• Their event type might not be correctly grouped under a category
• Please review information within their profile in State Admin

Q2: Why is the layout broken or the spacing off?

• Character limits may have been exceeded.

• Keep bios, tips, and Q&A answers under 500 characters each.

• Limit Q&A to a maximum of 6 entries.

Q3: Can I remove an event from the Achievement Book?

• Yes, use the Delete button within the State Admin panel.

Q4: Why is the wrong image showing up for an athlete?

• Portrait images take priority over group images.

• If no image is uploaded, the system will display a default fallback image.

Q5: What image size is best?

• Use 150x120px for clear, undistorted images

Q6: Why are some categories missing from print?

• Check for typos or mismatches in category names within State Admin, Achievement Book, Profile section

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📑 Section 4: 

View sample Achievement Books both with & without professional athlete profiles and event tips: