Introduction

From time to time, we invite users to try an early (beta) version of the ResultsHQ mobile apps before it is released to everyone. Beta testers get to use upcoming features first and help us find any issues, so the final release works well for all our users.

On iPhone and iPad, the beta is installed through Apple’s free TestFlight app. On Android, the beta is delivered through the Google Play Store, just like a normal app update.

What This Document Covers

• What you need before joining the beta

• How to join and install the beta on iPhone or iPad

• How to join and install the beta on Android

• How to leave the beta and go back to the regular version of the app

Feature Explanations

What is a beta version?

A beta version is a version of the app that is still being tested. It includes features that are not yet available in the regular app. Because it is still being tested, you may occasionally notice small issues. Your feedback helps us fix them before the full release.

What is TestFlight? (iPhone and iPad)

TestFlight is a free app made by Apple that lets you install and test beta versions of apps. You can download it from the App Store. Once you join our beta, the beta mobile app will appear inside TestFlight, and it will notify you when new beta versions are available.

How does the Android beta work?

On Android, there is no separate app to download. Once you join the beta program using your invitation link, the Google Play Store simply updates your mobile app to the beta version.

What you will need

• An invitation from the ResultsHQ team. This will be either an email invitation or a link we send you.

• The iPhone, iPad, or Android device you want to test on.

• Android only: the Google account you use on the Play Store. If we have asked for your email address, it must be the same Google account.

• Your usual ResultsHQ family login details. The beta uses the same account.

Step-by-Step Guidance

iPhone and iPad

Step 1: Install TestFlight

1. On your iPhone or iPad, open the App Store.

2. Search for TestFlight and install the app made by Apple.

Step 2: Open your invitation

1. If you received an email invitation, open the email on your iPhone or iPad and tap View in TestFlight.

2. If you received a link, tap the link on your iPhone or iPad. The page will show a short description of the beta.

3. TestFlight will open and show the mobile app.

Step 3: Accept and install the beta

1. In TestFlight, tap Accept.

2. Tap Install. If you already have the regular mobile app, the beta will replace it on your device.

3. Once installed, tap Open and log in with your usual login details.

Step 4: Keep the beta up to date

1. When we release a new beta version, TestFlight will notify you.

2. Open TestFlight and tap Update next to the mobile app.

Android

Step 1: Open your invitation link

1. On your Android device, tap the beta link we sent you.

2. If asked, sign in with the Google account you use on the Play Store.

Step 2: Join the beta

1. Tap Become a tester.

2. You will see a message confirming that you are now a tester.

Step 3: Install or update the app

1. Tap the link to download the app on Google Play.

2. If you do not have the mobile app yet, tap Install. If you already have it, tap Update.

3. Open the app and log in with your usual login details.

Leaving the Beta

You can go back to the regular production of the mobile app at any time. Your account is not affected — they live on your ResultsHQ account, not on the app itself, so you will simply log back in as usual.

iPhone and iPad

Step 1: Delete the beta app

1. Find the beta app on your home screen.

2. Press and hold the app icon, then choose to delete it from your device.

Step 2: Install the regular app

1. Open the App Store.

2. Search for the mobile app and install it.

3. Open the app and log in with your usual login details.

Android

Step 1: Leave the beta program

1. Open the Google Play Store.

2. Search for app and open the app’s page.

3. Scroll down to the beta tester section and tap to leave the program, then confirm.

Step 2: Uninstall the beta version

1. On the same Google Play page, tap Uninstall.

Step 3: Install the regular app

1. Search for app in the Google Play Store.

2. Tap Install.

3. Open the app and log in with your usual login details.