User Access Levels

Introduction

A matrix of which ResultsHQ functions each access level can perform.

Everyone who helps run your centre needs their own login, but not everyone needs the same access. Access is set per user from Setup › User Management, under Access Levels, and a user can hold more than one — their access is the combination of everything ticked.

Some access levels apply to ResultsHQ on the web, and others to the ResultsHQ Mobile App. The two are assigned separately — a mobile access level does not give someone access to Centre Admin on the web.

A Super User can perform every function. Keep it to the small number of people who genuinely need it, and give everyone else the narrowest access that lets them do their job.

How to Read the Matrix

1. A tick means that access level can perform that function.
2. A blank cell means it cannot.
3. Where a user holds more than one access level, they can do anything ticked for any of them.
4. Functions are grouped by area, shown in the shaded rows.

Web Access Levels

These apply to ResultsHQ on the web at Centre Admin.

Mobile App Access Levels

These apply to the ResultsHQ Mobile App. All four are prefixed ResultsHQMobile_ in the Access Levels list.

Restricting a User Further

Two settings narrow a user's access on top of whichever access levels you give them.

1. Club — limits the user to a single club
2. Left as No restriction, they see every club in your centre
3. Mobile Access — limits a mobile results entry user by age, gender or event
4. Set on the web when editing the user, and applies until you change it
5. Useful where a volunteer only looks after one age group

Meet-Day Volunteers

Volunteers helping on the day don't need a permanent account.

1. Pre-register by email — assign them mobile access levels against their email address
2. QR code — generate a code for Results Entry or Start Line, which volunteers scan on the day
3. QR code access is limited to the event day, so there is nothing to remove afterwards

Important Notes