RaceHQ "could not connect to server" error when logging in

In some cases you may receive a 'server connection error' or similar when opening or logging in to RaceHQ. 

Here are some things to try that may resolve your issue:

• Check your computers 'Time and Date' settings. Ensure that the correct 'Region' and 'Time' are selected for your location. For safest results set these to 'auto update'. 
• Ensure that you have the correct username and password entered into RaceHQ: 
  • To confirm that you're using the correct username and password, attempt to enter these credentials into ResultsHQ (resultshq.com.au)
  • If you are using incorrect credentials you will be warned about it in the login screen. You will be provided with an opportunity to reset your password -> Follow the instructions. Once you've changed your password, re-enter these credentials into RaceHQ and attempt to log in again.

If these steps don't resolve your issue, please contact support@timingsolutions.com.au