Season Rollover & Member Synchronisation Guide for States

Preparing for a new season involves two separate actions:

1. Roll over ResultsHQ to the new season.
2. Enable member synchronisation with your registration platform.

These actions are independent and can be managed separately.

When Should the New Season Be Enabled?

Timing Solutions recommends enabling the new season in ResultsHQ when registrations officially open in your State.

Some Centres choose to roll over earlier so they can prepare meets and complete their season setup before registrations open. This is supported, provided member synchronisation is managed appropriately.

Managing Member Synchronisation

The Timing Solutions State Portal allows States to control when Centres can synchronise members.

States can temporarily disable member synchronisation until Centres are ready to receive new season registrations. Synchronisation can then be enabled on a Centre-by-Centre basis.

This allows Centres to roll over early while reducing the risk of members being synchronised into the wrong season.

Timing Solutions can also:

• Disable member synchronisation for all Centres.
• Enable or disable member synchronisation on a specified date.

To arrange either option, contact support@timingsolutions.com.au.

Important: Centres are responsible for ensuring they are synchronising to the correct season.

Before Your Centre Performs Its First Member Sync

Before synchronising members for the first time, confirm that:

✔ ResultsHQ Has Been Rolled Over

Complete your ResultsHQ season rollover.

If not: New season registrations may be imported into the previous season.

✔ Your Registration Platform Is in the New Season

Confirm your Centre is operating in the new season within your registration platform (e.g. RevSport).

If not: Previous season members may be imported into the new season in ResultsHQ.

✔ Registrations Have Opened

Wait until your Centre has started receiving new season registrations before performing your first member synchronisation.

This helps ensure members are synchronised into the correct season.