The RevSport Member Sync allows registered athletes in RevSport to be automatically imported into ResultsHQ, where their results and competition data are managed.
✅ Before Syncing
To ensure everything syncs correctly:
- Make sure your ResultsHQ Centre is updated to the latest season
- Ensure all members have an email address in RevSport (used to match family records)
- Check member details (name, date of birth, and gender) to avoid duplicates
- Add and confirm Bib Numbers in RevSport
- Confirm that athletes have a paid status and are assigned to a valid payment class.
🎯 Payment Class Requirements
A member will only be included in the sync if they:
✔️ Are marked as paid in RevSport
✔️ Are assigned to a payment class that has both a Minimum Age and Maximum Age configured.
⚠️ Members who are not in an age-based group will not sync to ResultsHQ. This acts as a safeguard to prevent the wrong members being included.
Note: To exclude any members from RevSport syncing to ResultsHQ, ensure their payment class does not have a Minimum Age and Maximum Age configured.
🏃 Junior Athlete Sync
Most athletes in the Under 6 to Under 17 (U6–U17) age groups register through a product in RevSport that is set up to be compatible with the sync to ResultsHQ.
This ensures:
✔️ All required details are collected during registration
✔️ Payment is processed
✔️ Athletes are placed in the correct age group
✔️ Eligible junior athletes are automatically included in the sync
🔒 Senior Athlete Controls
Senior athletes do not automatically sync to ResultsHQ.
They will only sync if they are intentionally set up to do so. This can happen in one of two ways:
Option 1
Create a dedicated Senior registration product in RevSport that is set up for ResultsHQ syncing and assigns athletes to a payment class with valid minimum and maximum ages.
Option 2
Manually update an existing Senior member and assign them to a payment class that includes valid minimum and maximum ages.
If neither of these is done, the Senior athlete will not be included in the sync.
🛡️ Key Safeguard
The sync is designed to prevent Senior athletes from being included by accident.
✔️ Seniors do not sync by default
✔️ Only correctly set up athletes are included
✔️ Centres and States control exactly who is synced
This ensures only intended athletes are imported into ResultsHQ and reduces the risk of accidental syncs.
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