By creating Users within ResultsHQ, you can segregate the tasks and functions that specific people can access in ResultsHQ, by giving them unique login usernames and passwords.

This article includes

Creating Users in ResultsHQ

1. From within ResultsHQ, click on the Setup then Users button or click on More... then Users

2. You will find a list of any Users that have been set up within your ResultsHQ profile. Click on Add New User to create a new User

3. Fill out the below fields of the User form as indicated in the screenshot. Some comments are below the screenshot which describes each of the fields.

Title: Select any title from the given list
First Name: Enter your First Name
Last Name: Enter your Last Name
Email: Enter your email address
Access Level: See below section for details on the different Access Levels available
Club: Some features will be able to be restricted to specific Club details. At present, this is only relevant to RegistrationHQ related Access Levels.

Once the user sets their password from the welcome email, they receive they will have access to the profile.

You can set up multiple individuals under each of the security types above, or set up a generic user for each security type. The benefit of creating multiple users under each security type is that you will be able to view who accessed ResultsHQ and at what time etc.

4. Finally, press the Submit button to save the details that you have entered. The User will now appear in the User list.

How do Users access ResultsHQ

Note: This is only relevant to ResultsHQ User types. Not RaceHQ/CompetitionHQ or RegistrationHQ

There is a different login link for administrative Users in ResultsHQ.

Send Users the below link which is where they must enter their Username/Email and Password (which you will provide them)

http://centreadmin.resultshq.com.au

What are the different User types?

Below find a list of User types that are available to be set up in ResultsHQ.

User types relating to ResultsHQ

Super User: The Superuser type will have access to all features within ResultsHQ.

screencapture-centreadmin-resultshq-au-CentreAdmin-Settings-2025-07-23-10_59_02.png

Registration: The Registration user will be able to access only Registration-related functions in ResultsHQ plus Communicate (email/SMS)

ClubRegistration: only access to Status Manager, Athlete Registration Registration Report, Member List, Active Member Report, Inactive Member Report, Suspended Members - and only to view the specified Club members. Plus Communicate (email/SMS)
Results: User can only access results entry links from the home page for results entry.

Reporting: The Reporting user will be able to access Report Builder

Nominations - This will let you view and manage external #1 and internal #2 nominations

ResultsHQMobile Users: This is a separate topic here

User Types related to RaceHQ and CompetitionHQ

RaceHQ/CompHQ: For access to RaceHQ or CompetitionHQ to download member details/PBS and then be able to upload results to ResultsHQ.

Deleting a User in ResultsHQ

Login to ResultsHQ
- Use your Centre Admin credentials to access the ResultsHQ system.

2. Access the Users Section

From the top menu, go to Setup and select Users from the dropdown or click on More... then Users.

3. Find the User You Want to Delete

Locate the user in the list and click on the Edit button under the Action column for that user.

4. Delete the User

On the user's details page, click the Delete button.
A confirmation popup will appear - click Yes to confirm.

5. User Removed
The user will now be deleted from your Centre and will no longer have access.

TRAINING VIDEO:

Articles in this section

Managing Users in ResultsHQ

This article includes

Creating Users in ResultsHQ

Deleting a User in ResultsHQ

Comments

Articles in this section

This article includes

Creating Users in ResultsHQ

Deleting a User in ResultsHQ

Related articles