STATE SET UP
Steps – Enabling Sync for Centres (This is only available for the State)
Since Centres roll over and start their seasons at different times, it is recommended to enable the sync individually rather than for all Centres at once.
Steps to Enable Sync:
- Log in to State Admin and navigate to Centre Management.
- Scroll down to the Centre you want to manage
- Important: Confirm that the Centre has rolled over to the new season. (If the sync is enabled before rollover, new members will sync into the previous season, and new members who were synced in the prior season will appear as returning in the new season).
- Click Action, then select Centre Details.
- Change the Allow Member Sync option from No to Yes - see **screenshot below
- Ensure 'Timing Solutions Registrations' is set to OFF.
- Click Save
Once enabled, the Centre will be able to initiate the sync process.
Steps to Enable or Disable Sync for Multiple Centres:
- Log in to State Admin and navigate to Centre Management.
- Locate the Bulk Sync Update section above the Centre list.
- Select the Centres you want to update:
- Tick the checkbox beside each Centre individually, or
- Tick the checkbox in a region's table header to select all Centres in that region, or
- Click Select All to select every Centre in the list — click it again to clear the selection.
Important: Confirm that each selected Centre has rolled over to the new season before enabling sync. (If sync is enabled before rollover, new members will sync into the previous season, and new members synced in the prior season will appear as returning in the new season.) The Season column shows each Centre's current season — see screenshot below.
- Set the Allow Sync dropdown:
- Select YES to allow member sync for the selected Centres.
- Select NO to stop member sync for the selected Centres.
- Click Save next to the dropdown.
- A confirmation message is displayed showing how many Centres will be updated — see screenshot below. Click OK to apply, or Cancel to stop.
- The Member Sync would be updated to each selected Centre.
Support Materials for Centres
To support this process, it's recommended that support materials created by Timing Solutions is shared with all Centres. This will help them navigate the new steps required at the Centre level.
RevSport / ResultsHQ Member Sync Instructions: RevSport / ResultsHQ Member Sync Instructions & FAQ's – Timing Solutions Support Forum
Sport80 / ResultsHQ Member Sync Instructions: ResultsHQ Registration Sync with Sport80 – Timing Solutions Support Forum
**screenshot
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